The Home Inn Gen Shan West Road Hangzhou offers a convenient 24-hour reception as well as a safe-deposit box, a laundry service and a business centre for its guests. Facilities include a security guard, indoor parking and security and video surveillance in public areas. Hangzhou Zoo, West Lake and Gegong Temple are within a 20 minute drive from the hotel.

Wushan Square, Yellow Dragon Stadium and Zhejiang World Trade Center are within driving distance of the Home Inn Gen Shan West Road Hangzhou. Hangzhou Sports Park Stadium and Zhejiang University can be reached with a 20 minute drive. Hangzhou Xiaoshan International Airport (HGH) is a 50 minute drive from the hotel. Hangzhou city centre is only a 10 minute drive away.